Director of Financial Operations
As our Director of Financial Operations, Cheryl oversees development tasks to generate business, manages accounts receivable, and tracks and analyzes practice financial data/KPIs (key performance indicators) across all practice domains to improve performance. In the area of development/marketing, she is responsible for all marketing, outreach and development communications, across a multitude of media platforms and non-media means, to all referral sources, potential referral sources, and existing and previous clients. In accounts receivable, Cheryl is responsible for all accounts receivable BtoC and BtoB, training and managing all admin who assist with accounts receivable, and ensuring quality assurance/quality improvement for billing and collections processes. Tracking financial KPIs across the practice, she combines the tracking of marketing efforts, scheduling data, revenue, and all financial KPIs to help provide financial analysis and forecasting for the company. A little about Cheryl… A native to Maine, she has a Bachelor of Arts degree in Political Science, and was employed for 20 years in banking, working her way up to Assistant Vice President of Data Processing. In 2011, Cheryl left banking to pursue work endeavors a bit more fun! Outside of work, her interests include music, books, old movies, baseball, her cats, and spending time with her adult son.