Using a humanistic approach and applying other modalities, Eileen Santaella assesses the couple’s background and presenting concerns to gain insight into the root cause of their issues, and then formulates with them a road map to arrive at their desired treatment goals. Through a safe, warm, and judgment-free environment, Eileen promotes that both partners comfortably share their relationship issues, triumphs, and areas for improvement. She promotes using values, identifying the strengths of the relationship, highlighting the positives, working to develop a positive/hopeful schema, relying on support systems, enhancing communication, building healthy intimacy, and working on individual self-improvement.